Verifone vx520 software code#

Follow these steps to reboot your terminal and modem and/or router.

If your terminal still can't process a transaction, return to step 2a and confirm you recorded and entered the correct static IP address, subnet mask, and gateway IP address.

Select Config (the purple Reports button).

Complete the following steps to enter the information from the previous step into your terminal:.

If you need help, contact your network administrator or internet service provider.

Get the following information for your modem and/or router.

If the modem and/or router has a static IP address, follow these steps:.

If the modem and/or router has a dynamic IP address, continue to the next step.

If your terminal is connected to a modem and/or router, does the modem and/or router have a dynamic or static IP address? If you need help answering this question, please contact your network administrator or internet service provider.

Confirm the VeriFone VX 520 terminal's Ethernet cable is connected to the ETH port at the bottom of the terminal.

Troubleshoot Ethernet-connected VX 520 terminals

Troubleshoot phone line-connected VX 520 terminals.

Troubleshoot Ethernet-connected VX 520 terminals.

Common error codes include the following:Ĭomplete the steps in one of the following sections to try to resolve one of the previously listed errors or a different error.

Verifone vx520 software code#

Your VX 520 terminal may display a communication error code when a transaction fails to process.

If the previous steps don't fix the problem, please contact our Client Services team at 80 or to top Troubleshoot VeriFone VX 520 terminals.

Return to step 2 and try to repair the connection one more time.

Press and hold the Enter button until the terminal turns on.

Wait for 60 seconds, then connect a new battery.

If not, repeat this step twice to try to repair the connection before continuing to the next step.

If yes, press Enter > * > SoftPay-TSYS to open the Sale screen and try again to process the transaction.

Was the connection successfully repaired?

Select Repair and wait for the repair diagnostic to finish.From the Sale screen, press * to open the Home screen.If the transaction fails again, go to the step 3. If the power cord is plugged in when processing a transaction, unplug the power cord and try again to process a transaction.

Common error codes include the following:Ĭomplete the following steps to try to resolve one of the previously listed errors or a different error. Your VX 680 terminal may display a communication error code when a transaction fails to process. Troubleshoot VeriFone VX 680 wireless terminals Troubleshoot VeriFone VX 680 wireless terminals.See one of the following sections for steps you can follow to resolve an error. Your VeriFone terminal displays a communication error code if it can't process a transaction.